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STRATEGY

Research loyalty behaviour
Standardization
Product Roadmap

FRONT END

Engaging
Point System
Reward System

APPLICATION DEVELOPMENT

Springboot
Java
Angular

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Requirement

Onext wanted to build a loyalty platform for numerous independent retail shops. They wanted to bring in a solution to make a buyer visit their shop again through rewarding system as a percentage of their purchase.

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THE OUTCOME

A Comprehensive Loyalty Management Solution

We designed a comprehensive loyalty solution with customer-centric approach. An algorithm for Unique Identity was established and stored in cloud database. The platform identifies and rewards different segments of customers in real-time. It integrates all consumer channels and elevates rewards experience across touch points with an Omni-channel approach.

DESIGN THINKING

Rule based Approach

Easily configure rules related to upgrade/downgrade, allocation/redemption, expiry, and promotions.

FRONT END DEVELOPEMENT

Real Time Technology

All activities are real-time based -building points, vouchers, frequency or rewards based loyalty program.

USER INTERFACE

Easy and flexible

Create and manage single brand, multi-brand, multi-country or group loyalty programs with ease.

BACK END DEVELOPMENT

In-depth Analysis

The system provides full customer data and analyzed sales statistics to make sure platform is always up-to-date.

Admin Dashboard - End-to-End Control of Operations

The system provides a simple yet powerful platform that functions as an extensive e-commerce-based reward catalog. It provides full customer data and analyzed sales statistics to make sure platform is always up-to-date with the performance of loyalty programs. We added promotions calendar which provides a complete overview of all active programs and campaigns. It can set automatic initiation of programs. Personalized reward offers can be created. It enables to organize customer data efficiently using a simple & intuitive interface.

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